Microsoft describes task mining as recording and analysing user actions for desktop tasks to understand performance, mistakes and automation opportunities.
Microsoft Learn — process mining and task mining overviewCompare approaches
Comparison
Teho and task mining answer different levels of the work question
Do we need task mining or Teho?
Task mining is designed to examine recorded desktop actions and identify how a specific task is performed or could be automated. Teho starts at the leadership decision: which work pattern should change, what value is at stake, what should remain human-led and what evidence will show the change worked.
- Intent:
- Comparison
- Reviewed:
- 2026-07-18
- Expires:
- 2026-10-16
Decision value
Choose based on the level of decision. Use task mining for detailed task execution and automation discovery; use Teho when the unresolved question spans work types, tools, value, privacy and post-change proof.
Best fit and not best fit
Best fit when
- A defined desktop task needs step-level analysis.
- The immediate goal is to identify automation candidates or task variants.
Not the best fit when
- Leadership needs to rank changes across different work types and systems.
- The decision requires value, privacy, human-accountability and later outcome evidence in one frame.
Decision detail
What to check before acting
Where they can work together
Task-level evidence can be one input to a wider Teho decision when a selected opportunity needs more detailed workflow analysis. It does not need to be treated as a competing replacement.
The boundary to test
If the decision can be resolved by understanding one repeatable desktop task, task mining may be sufficient. If leadership must compare multiple kinds of work and later prove the operating change, a broader evidence model is needed.
Source-backed facts
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- Growth / Website
- Reviewed
- Expires
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