Clients
Clients
Clients
Who we work with
Most of our work starts the same way
We work with leaders who feel they could be getting more out of their teams, processes, and technology, but aren’t sure where to begin.
Whether it’s complex work that’s hard to reduce, teams spending too much time on coordination, or uncertainty about where AI and automation create real value, we help organisations uncover clarity fast and act confidently.
Who we work with
Most of our work starts the same way
We work with leaders who feel they could be getting more out of their teams, processes, and technology, but aren’t sure where to begin.
Whether it’s complex work that’s hard to reduce, teams spending too much time on coordination, or uncertainty about where AI and automation create real value, we help organisations uncover clarity fast and act confidently.
Who we work with
Most of our work starts the same way
We work with leaders who feel they could be getting more out of their teams, processes, and technology, but aren’t sure where to begin.
Whether it’s complex work that’s hard to reduce, teams spending too much time on coordination, or uncertainty about where AI and automation create real value, we help organisations uncover clarity fast and act confidently.
Who we help
We work with leadership teams in established organisations that:
want an evidence-based understanding of how work actually happens
need to prioritise AI and automation decisions with confidence
are ready to move from insight to execution with measurable impact
want to improve productivity without increasing complexity
This often includes mid-sized to large businesses with fragmented workflows, unclear productivity metrics, or strategic decisions hinging on real work patterns.
Our Work
Activity Analysis: Professional Services Firm
28% effort SPENT on low value work
Industry: Legal & Professional Services
Team Size: 45 people (Partners, Associates, Support Staff)
Challenge: Partners suspected billable time was lower than it should be but couldn't identify why
What We Found:
Only 41% of senior associate time was spent on billable client work
18% spent on internal coordination (status updates, scheduling, tracking)
12% spent searching for documents, precedents, and case information
8% on manual time tracking and admin processes
Impact:
Identified 320+ hours per month of re-capturable time
Prioritised automation of time tracking, document search, and client updates
Expected billable hour increase: 15-20% within 6 months
"We knew we had inefficiencies, but seeing the data was eye-opening. We were paying senior people £80+/hour to search through folders and update spreadsheets."
Client Partner
Our Work
Activity Analysis: Professional Services Firm
28% effort SPENT on low value work
Industry: Legal & Professional Services
Team Size: 45 people (Partners, Associates, Support Staff)
Challenge: Partners suspected billable time was lower than it should be but couldn't identify why
What We Found:
Only 41% of senior associate time was spent on billable client work
18% spent on internal coordination (status updates, scheduling, tracking)
12% spent searching for documents, precedents, and case information
8% on manual time tracking and admin processes
Impact:
Identified 320+ hours per month of re-capturable time
Prioritised automation of time tracking, document search, and client updates
Expected billable hour increase: 15-20% within 6 months
"We knew we had inefficiencies, but seeing the data was eye-opening. We were paying senior people £80+/hour to search through folders and update spreadsheets."
Client Partner
Our Work
Activity Analysis: Professional Services Firm
28% effort SPENT on low value work
Industry: Legal & Professional Services
Team Size: 45 people (Partners, Associates, Support Staff)
Challenge: Partners suspected billable time was lower than it should be but couldn't identify why
What We Found:
Only 41% of senior associate time was spent on billable client work
18% spent on internal coordination (status updates, scheduling, tracking)
12% spent searching for documents, precedents, and case information
8% on manual time tracking and admin processes
Impact:
Identified 320+ hours per month of re-capturable time
Prioritised automation of time tracking, document search, and client updates
Expected billable hour increase: 15-20% within 6 months
"We knew we had inefficiencies, but seeing the data was eye-opening. We were paying senior people £80+/hour to search through folders and update spreadsheets."
Client Partner
Opportunity Assessment: Mid-Market Manufacturer
ALL ALigned on priorities
Industry: Manufacturing & Distribution
Team Size: 150+ employees (focus on back-office)
Challenge: Board pressure to "adopt AI" but unclear where to start
What We Delivered:
Analysed 12 potential use cases across procurement, inventory, and customer service
Ranked by impact, effort, and time-to-value
Identified top 3 opportunities worth £800K+ annually in efficiency gains
Top Opportunities Identified:
Automated purchase order processing (High impact, Medium difficulty, 3-month timeline)
AI-powered inventory forecasting (High impact, High difficulty, 9-month timeline)
Customer inquiry chatbot (Medium impact, Low difficulty, 6-week timeline)
Impact:
Clear prioritisation: Start with chatbot (quick win), then PO automation
Avoided pursuing low-ROI "AI for AI's sake" projects
Built 18-month roadmap with sequenced initiatives
Opportunity Assessment: Mid-Market Manufacturer
ALL ALigned on priorities
Industry: Manufacturing & Distribution
Team Size: 150+ employees (focus on back-office)
Challenge: Board pressure to "adopt AI" but unclear where to start
What We Delivered:
Analysed 12 potential use cases across procurement, inventory, and customer service
Ranked by impact, effort, and time-to-value
Identified top 3 opportunities worth £800K+ annually in efficiency gains
Top Opportunities Identified:
Automated purchase order processing (High impact, Medium difficulty, 3-month timeline)
AI-powered inventory forecasting (High impact, High difficulty, 9-month timeline)
Customer inquiry chatbot (Medium impact, Low difficulty, 6-week timeline)
Impact:
Clear prioritisation: Start with chatbot (quick win), then PO automation
Avoided pursuing low-ROI "AI for AI's sake" projects
Built 18-month roadmap with sequenced initiatives
Opportunity Assessment: Mid-Market Manufacturer
ALL ALigned on priorities
Industry: Manufacturing & Distribution
Team Size: 150+ employees (focus on back-office)
Challenge: Board pressure to "adopt AI" but unclear where to start
What We Delivered:
Analysed 12 potential use cases across procurement, inventory, and customer service
Ranked by impact, effort, and time-to-value
Identified top 3 opportunities worth £800K+ annually in efficiency gains
Top Opportunities Identified:
Automated purchase order processing (High impact, Medium difficulty, 3-month timeline)
AI-powered inventory forecasting (High impact, High difficulty, 9-month timeline)
Customer inquiry chatbot (Medium impact, Low difficulty, 6-week timeline)
Impact:
Clear prioritisation: Start with chatbot (quick win), then PO automation
Avoided pursuing low-ROI "AI for AI's sake" projects
Built 18-month roadmap with sequenced initiatives
Productivity Roadmap: Financial Advisory Firm
Clear ownership & value
Industry: Financial Services
Team Size: 60 advisors + 30 support staff
Challenge: Multiple competing AI initiatives, unclear prioritisation, team overwhelmed
What We Delivered:
Consolidated 9 proposed initiatives into coherent 24-month roadmap
Sequenced projects to balance quick wins with strategic transformation
Defined success metrics and ownership for each phase
Roadmap Structure:
Q1: Document search & retrieval automation (Quick win, builds confidence)
Q2-Q3: Client reporting automation (High impact, medium complexity)
Q4-Q1: AI-assisted compliance monitoring (High value, requires Q1-Q3 learnings)
Impact:
Reduced from 9 simultaneous pilots to 3 sequenced initiatives
Clear ownership: Who owns what, when, with what resources
Realistic timelines prevented burnout and initiative fatigue
"Before the roadmap, everyone had ideas but no one knew what to do first. Now we have a plan we can actually execute, and explain to the board."
Client CEO
Productivity Roadmap: Financial Advisory Firm
Clear ownership & value
Industry: Financial Services
Team Size: 60 advisors + 30 support staff
Challenge: Multiple competing AI initiatives, unclear prioritisation, team overwhelmed
What We Delivered:
Consolidated 9 proposed initiatives into coherent 24-month roadmap
Sequenced projects to balance quick wins with strategic transformation
Defined success metrics and ownership for each phase
Roadmap Structure:
Q1: Document search & retrieval automation (Quick win, builds confidence)
Q2-Q3: Client reporting automation (High impact, medium complexity)
Q4-Q1: AI-assisted compliance monitoring (High value, requires Q1-Q3 learnings)
Impact:
Reduced from 9 simultaneous pilots to 3 sequenced initiatives
Clear ownership: Who owns what, when, with what resources
Realistic timelines prevented burnout and initiative fatigue
"Before the roadmap, everyone had ideas but no one knew what to do first. Now we have a plan we can actually execute, and explain to the board."
Client CEO
Productivity Roadmap: Financial Advisory Firm
Clear ownership & value
Industry: Financial Services
Team Size: 60 advisors + 30 support staff
Challenge: Multiple competing AI initiatives, unclear prioritisation, team overwhelmed
What We Delivered:
Consolidated 9 proposed initiatives into coherent 24-month roadmap
Sequenced projects to balance quick wins with strategic transformation
Defined success metrics and ownership for each phase
Roadmap Structure:
Q1: Document search & retrieval automation (Quick win, builds confidence)
Q2-Q3: Client reporting automation (High impact, medium complexity)
Q4-Q1: AI-assisted compliance monitoring (High value, requires Q1-Q3 learnings)
Impact:
Reduced from 9 simultaneous pilots to 3 sequenced initiatives
Clear ownership: Who owns what, when, with what resources
Realistic timelines prevented burnout and initiative fatigue
"Before the roadmap, everyone had ideas but no one knew what to do first. Now we have a plan we can actually execute, and explain to the board."
Client CEO
Ready to work together?
Ready to work together?